Contact Us
PHYSIOATHLETX is operated by FUTUREWAVE SOLUTIONS LIMITED, a company registered in Hong Kong under company number 77242548.
Our customer support team assists customers with orders placed through PHYSIOATHLETX, including questions regarding products, order status, shipping, delivery, returns, refunds, and general account assistance for customers located in the United States.
Contact Information
Store Name: PHYSIOATHLETX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Support Scope
Our customer support team is available to assist with:
- Order status and tracking updates
- Shipping and delivery information
- Return and refund requests
- Product-related questions
- Order changes or account assistance
- General questions regarding store policies
When contacting us about an existing purchase, please include your order number, the email address used at checkout, and a clear description of your request. Providing this information helps our team locate your order and respond more efficiently.
Fulfillment Information
Orders placed through PHYSIOATHLETX are processed through our U.S.-based fulfillment network.
Our U.S. fulfillment and returns facility is located at:
631 Westport Pkwy, Grapevine, TX 76051, United States
This facility supports order processing, fulfillment, and approved returns for customers within the United States.
Customers must contact our support team before sending a return. Products sent without prior return authorization may not be accepted or properly identified.
Quick Links
We are committed to providing clear, reliable, and timely customer support. Each inquiry is reviewed individually, and our team works to respond as efficiently as possible during published business hours.
For assistance, contact us using the information above or submit your request through our Contact Form.
