Do Not Sell or Share My Personal Information
Last Updated: July 18, 2026
Residents of California may have specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
These rights may include the ability to request that personal information not be sold or shared, as those terms are defined under applicable California privacy law.
This policy explains how customers may exercise those rights when interacting with PHYSIOATHLETX, operated by FUTUREWAVE SOLUTIONS LIMITED.
Our Commitment
PHYSIOATHLETX does not sell personal information in exchange for monetary compensation.
To operate our online store, process transactions, improve website functionality, measure performance, prevent fraud, and support marketing activities, we may disclose limited information to service providers such as:
Shopify
Shopify Payments and PayPal
Analytics providers
Advertising platforms
Fulfillment and shipping partners
Fraud-prevention and technical service providers
Although these disclosures are not monetary sales, certain analytics or advertising activities may be considered “sharing” or “selling” under California law.
Where applicable, California residents may request to opt out of those activities.
Your Right to Opt Out
You may request that PHYSIOATHLETX does not sell or share your personal information as defined by applicable California privacy laws.
After receiving and validating an eligible request, we will take reasonable steps to:
Restrict processing that may qualify as selling or sharing
Apply your opt-out preference across relevant Services
Communicate the preference to applicable service providers where required
Limit the use of information for certain cross-context behavioral advertising activities
Your request will be handled in accordance with applicable legal requirements and available technical capabilities.
How to Submit a Request
To exercise your right to opt out, contact us at:
Email: support@physioathletx.com
Use the following subject line:
Do Not Sell or Share My Personal Information
Please include:
Your full name
The email address associated with your account, order, or interaction with our store
A brief description of your request
Any relevant order number, where applicable
Do not include complete payment-card numbers, passwords, security codes, or other highly sensitive financial information.
Opt-Out Preference Signals
Where required by applicable law and supported by our systems, we may recognize valid browser-based opt-out preference signals, such as the Global Privacy Control.
An opt-out signal may apply only to the browser or device from which it is submitted unless the request can be associated with a verified customer account.
Customers may need to apply the preference separately across different browsers or devices.
Verification Process
To protect customer privacy and prevent unauthorized requests, we may need to verify your identity before processing certain requests.
Verification may involve confirming information associated with:
Your account
Your order history
Your email address
Your previous interaction with our store
We will request only the information reasonably necessary to validate the request.
In some cases, an opt-out request may be processed without identity verification where permitted by law.
Authorized Representatives
You may use an authorized representative to submit a privacy request on your behalf where permitted by applicable law.
We may require:
Written proof that the representative is authorized to act for you
Verification of your identity
Direct confirmation that you authorized the representative to submit the request
We may deny a representative’s request if the required authorization or verification cannot be established.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies to:
Maintain website and checkout functionality
Remember preferences and cart contents
Analyze website traffic and performance
Measure advertising effectiveness
Personalize content
Prevent fraud and unauthorized activity
Some analytics or advertising technologies may disclose limited identifiers or activity information to third-party providers.
Under California privacy law, certain disclosures may qualify as selling or sharing.
You may manage non-essential cookies through available website cookie controls, browser settings, supported opt-out signals, or by submitting a request using the contact details in this policy.
Disabling cookies may affect certain website functions, including checkout, account access, saved preferences, or cart performance.
Information That May Be Involved
Depending on how you interact with our Services, information connected with analytics or advertising activities may include:
IP address
Cookie identifiers
Device identifiers
Browser and device information
Pages or products viewed
Website interaction data
Approximate location derived from technical information
Advertising or campaign interaction data
We do not knowingly sell or share complete payment-card numbers, account passwords, or government identification numbers for cross-context behavioral advertising.
Non-Discrimination
PHYSIOATHLETX respects your privacy rights.
Exercising a right available under applicable California privacy law will not result in unlawful discrimination.
We will not unlawfully:
Deny you products or Services
Charge you a different price solely because you exercised a privacy right
Provide a lower level or quality of service
Retaliate against you for submitting a valid request
Differences permitted by law, including legitimate loyalty programs or offers reasonably related to the value of personal information, may still apply where properly disclosed.
Request Processing
We will acknowledge and process valid requests within the timeframes required by applicable law.
Where additional time is reasonably necessary, we may extend the response period and notify you of the extension and the reason for it.
We may deny or limit a request where:
We cannot reasonably verify the request
A legal exception applies
The request is fraudulent, abusive, or excessive
The requested information must be retained for security, transaction, compliance, or legal purposes
Where required, we will explain the reason for denying or limiting a request.
Other California Privacy Rights
California residents may also have the right to request:
Access to certain personal information
Correction of inaccurate information
Deletion of eligible personal information
Information about categories of data collected, used, disclosed, sold, or shared
A portable copy of certain information
Limitation of certain uses of sensitive personal information
Additional details are available in our Privacy Policy.
Changes to This Policy
We may update this policy to reflect changes in:
Privacy laws
Business operations
Website technologies
Advertising or analytics practices
Service providers
The revised version will be published on this page with an updated Last Updated date.
Contact Information
For opt-out requests or questions regarding California privacy rights, contact us using the details below:
Store Name: PHYSIOATHLETX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
