Cookie Policy
Last Updated: July 18, 2026
This Cookie Policy explains how PHYSIOATHLETX, operated by FUTUREWAVE SOLUTIONS LIMITED, uses cookies and similar technologies when you visit, browse, or interact with our website and related services.
Cookies may be used to support website functionality, maintain security, remember customer preferences, analyze website performance, and support advertising or marketing activities where permitted.
Where applicable law requires consent before non-essential cookies are used, we will request that consent through the available cookie-preference controls.
What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies allow websites and service providers to recognize a browser or device and may store information about website activity, preferences, sessions, and interactions.
Cookies may be:
Session cookies, which are deleted when you close your browser
Persistent cookies, which remain on your device for a specified period or until manually deleted
First-party cookies, which are placed directly by PHYSIOATHLETX or Shopify on behalf of our store
Third-party cookies, which are placed by external service providers integrated into our website
Similar technologies may include pixels, tags, scripts, software development kits, local storage, and device identifiers.
Types of Cookies We Use
We may use the following categories of cookies and related technologies.
Essential Cookies
Essential cookies are necessary for the website and online store to operate correctly.
They may support functions including:
Website navigation
Shopping-cart functionality
Secure checkout
Payment processing
Account authentication
Fraud prevention
Security settings
Remembering privacy preferences
These cookies generally cannot be disabled through our website because they are required to provide the Services requested by the customer.
Disabling essential cookies through your browser may prevent parts of the website from functioning properly.
Performance and Analytics Cookies
Performance and analytics cookies help us understand how visitors use and interact with our website.
These technologies may collect information regarding:
Pages visited
Products viewed
Website navigation patterns
Time spent on pages
Referral sources
Technical errors
Browser and device types
Website performance
We use this information to evaluate website functionality, improve usability, identify technical issues, and better understand general customer interaction with our Services.
Where required by law, analytics cookies will be used only after consent has been provided.
Functionality Cookies
Functionality cookies allow the website to remember selections or settings made during a previous interaction.
They may be used to remember:
Language preferences
Region or location settings
Previously viewed products
Shopping-cart contents
Account preferences
Other personalized website selections
These cookies help provide a more convenient and consistent browsing experience.
Disabling functionality cookies may cause certain preferences to be forgotten between visits.
Advertising and Marketing Cookies
Advertising and marketing cookies may be used to:
Measure advertising effectiveness
Understand interactions with marketing campaigns
Limit how frequently advertisements are displayed
Create relevant audience groups
Present advertising based on interests or prior website activity
Attribute purchases or other actions to marketing campaigns
These cookies may be placed by third-party advertising or marketing providers and may track activity across different websites, applications, browsers, or devices.
Certain uses of advertising technologies may be considered selling, sharing, or targeted advertising under some U.S. state privacy laws.
Where required, these cookies will be used only after consent has been provided, and eligible customers may exercise applicable opt-out rights.
Security and Fraud-Prevention Cookies
We may use cookies and related technologies to help:
Detect suspicious activity
Prevent unauthorized transactions
Protect customer accounts
Verify website sessions
Reduce fraudulent orders
Maintain website and checkout security
These technologies may collect technical or transaction-related information reasonably necessary to protect customers, our store, and our service providers.
How We Use Cookies
Cookies and similar technologies may be used to:
Enable secure and efficient website operation
Maintain shopping-cart and checkout functionality
Remember customer preferences
Authenticate customer accounts
Analyze website traffic and usage patterns
Improve website functionality and performance
Troubleshoot technical issues
Measure marketing and advertising activity
Prevent fraud and unauthorized access
Comply with legal and regulatory obligations
We do not use cookies to directly store complete payment-card numbers, card security codes, or account passwords.
Shopify Cookies
PHYSIOATHLETX operates using the Shopify platform.
Shopify may place cookies or use similar technologies to provide:
Website hosting
Shopping-cart functionality
Checkout services
Payment processing
Account features
Platform security
Fraud prevention
Analytics and performance monitoring
Shopify may process information in accordance with its own privacy and cookie practices.
Some Shopify cookies are essential to the technical operation of our online store and checkout.
Third-Party Cookies
Our website may use external service providers for functions including:
Payment processing through Shopify Payments and PayPal
Website analytics
Advertising and marketing
Shipping and order tracking
Customer support
Fraud prevention
Technical performance
Embedded website features
These providers may place cookies or similar technologies on your device when you interact with our website or their services.
The collection, use, storage, and retention of data by third parties are governed by their respective privacy and cookie policies.
PHYSIOATHLETX does not directly control every cookie or technology placed by third-party providers.
Information Collected Through Cookies
Depending on the cookie or technology involved, collected information may include:
IP address
Cookie identifiers
Browser type
Operating system
Device type
Approximate location derived from technical information
Website pages visited
Products viewed
Cart and checkout activity
Referral source
Advertising interactions
Session duration
Language and region preferences
Technical and performance data
Some information may be combined with account, order, or transaction information where permitted and reasonably necessary.
Cookie Duration
Cookies may remain on your device for different periods.
Session cookies generally expire when your browser is closed.
Persistent cookies may remain until:
Their stated expiration date
You delete them manually
Your browser removes them
The applicable provider withdraws or replaces them
The duration of third-party cookies is determined by the provider that places them.
Managing Cookie Preferences
You may manage cookies using:
The cookie-preference controls available on our website
Your browser settings
Your device privacy settings
Supported browser-based opt-out signals
The settings provided by applicable third-party services
Most browsers allow users to:
View stored cookies
Delete existing cookies
Block all cookies
Restrict third-party cookies
Receive alerts before cookies are placed
Set preferences for specific websites
The exact process depends on the browser and device being used.
Effect of Disabling Cookies
Disabling or blocking certain cookies may affect website functionality.
This may include problems with:
Shopping-cart contents
Account login
Saved preferences
Checkout functionality
Payment processing
Website navigation
Fraud-prevention checks
Personalized features
Essential cookies may be necessary to complete a purchase or use key website functions.
Consent and Withdrawal
Where consent is legally required, you may choose whether to allow non-essential cookies.
You may withdraw or modify your consent at any time through the available cookie-preference controls or your browser settings.
Withdrawing consent does not affect processing that occurred lawfully before the preference was changed.
Some previously stored cookies may remain on your device until deleted or expired.
Do Not Track and Opt-Out Preference Signals
Some browsers provide a Do Not Track feature.
Because there is no universally accepted standard for all Do Not Track signals, our website may not respond to every such request.
Where required by applicable law and supported by our systems, we may recognize valid opt-out preference signals, including the Global Privacy Control.
An opt-out signal may apply only to the browser or device from which it is sent unless it can be linked to a verified customer account.
Your Privacy Rights
Depending on your location, you may have rights relating to personal information collected through cookies and similar technologies.
These rights may include:
Requesting access to personal information
Requesting correction or deletion
Objecting to certain processing
Withdrawing consent
Opting out of targeted advertising
Opting out of certain selling or sharing practices
California residents may have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act.
Further information is available in our Privacy Policy and Do Not Sell or Share My Personal Information page.
Children’s Privacy
Our website is not directed toward children under the age of 13 or any higher minimum age required by applicable law.
We do not knowingly use cookies to collect personal information from children for targeted advertising.
If you believe a child has provided personal information through our Services, please contact us so that we can review the matter.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in:
Cookie technologies
Website functionality
Service providers
Analytics or advertising practices
Business operations
Privacy laws and regulatory requirements
The revised policy will be published on this page with an updated Last Updated date.
Contact Information
For questions about cookies, privacy preferences, or this Cookie Policy, contact us using the details below:
Store Name: PHYSIOATHLETX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
