Legal Notice
Last Updated: July 18, 2026
This website is operated under the name PHYSIOATHLETX, a trading name of FUTUREWAVE SOLUTIONS LIMITED, a company registered in Hong Kong under company number 77242548.
By accessing, browsing, or using this website, you acknowledge the information provided in this Legal Notice.
Company Information
Store Name: PHYSIOATHLETX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Business Model and Operations
PHYSIOATHLETX operates as an online retail store offering fitness, exercise, mobility, recovery, and training accessories.
FUTUREWAVE SOLUTIONS LIMITED manages the operation of the PHYSIOATHLETX website. Orders are supported through a U.S.-based fulfillment network serving customers located in the United States.
Order processing, packaging, fulfillment, shipping, and approved return handling may be carried out by authorized third-party logistics providers operating within the United States.
PHYSIOATHLETX does not operate a public physical retail location. Products are offered exclusively through our online store.
Products and Intended Use
Products available through PHYSIOATHLETX are intended for general fitness, exercise, mobility, recovery, and training purposes only, unless expressly stated otherwise on the applicable product page.
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, injury, medical condition, or health disorder.
Customers are responsible for reviewing all product descriptions, instructions, warnings, specifications, and usage information before using a product.
Each product should be used according to the customer’s own comfort, experience, physical ability, and personal limitations.
Customers with an existing injury, medical condition, physical limitation, or concern regarding whether a product is appropriate for them should seek advice from a qualified healthcare professional before use.
Information Accuracy
We make reasonable efforts to ensure that the information presented on this website is accurate, complete, and current.
However, occasional errors, inaccuracies, or omissions may occur in relation to:
Product descriptions
Product specifications
Images and visual representations
Pricing and promotions
Inventory and availability
Shipping information
Website content
We reserve the right to correct errors, update information, modify content, or withdraw inaccurate information at any time without prior notice, subject to applicable law.
Product images are provided for general reference. Minor variations may occur due to screen settings, lighting conditions, manufacturing updates, supplier variations, or differences between product batches.
Pricing and Availability
All prices are displayed in the currency shown on the website and may be changed without prior notice.
Product availability is not guaranteed until an order has been successfully processed and confirmed.
We reserve the right to correct pricing errors, cancel orders affected by inaccurate pricing, limit quantities, discontinue products, or reject orders where necessary.
Where an order is canceled after payment due to a pricing, availability, verification, or processing issue, the applicable payment amount will be refunded to the original payment method.
Intellectual Property
All content available on this website, including text, photographs, graphics, videos, product presentation, logos, design elements, layouts, icons, branding, and other materials, is owned by or licensed to PHYSIOATHLETX or FUTUREWAVE SOLUTIONS LIMITED and is protected by applicable intellectual property laws.
Website content may not be copied, reproduced, modified, republished, distributed, displayed, transmitted, sold, licensed, or commercially exploited without prior written authorization, except where permitted by applicable law.
Third-party trademarks, service marks, product names, logos, and other intellectual property remain the property of their respective owners.
Unauthorized Use
You may not use this website for any unlawful, fraudulent, abusive, or unauthorized purpose.
Prohibited conduct includes:
Attempting to interfere with website security or functionality
Introducing viruses, malicious code, or harmful technology
Using automated systems to extract website content without authorization
Impersonating another person or business
Submitting false or misleading order information
Using website content for unauthorized commercial purposes
We reserve the right to restrict or terminate access where misuse, fraud, security risks, or violations of applicable policies are identified.
Limitation of Liability
To the fullest extent permitted by applicable law, PHYSIOATHLETX and FUTUREWAVE SOLUTIONS LIMITED will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:
Access to or use of this website
Inability to access the website
Reliance on website information
Purchase, installation, or use of products
Delays caused by third-party service providers
Unauthorized access to customer information outside our reasonable control
Products and website services are provided on an “as is” and “as available” basis, except where specific warranties, remedies, guarantees, or consumer rights are required by law.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or restricted.
Third-Party Services
The PHYSIOATHLETX website is hosted through Shopify and may use third-party providers for services including:
Payment processing through Shopify Payments and other available payment methods
Order fulfillment and logistics
Shipping and tracking
Website analytics
Marketing and advertising
Fraud prevention
Customer communication
Technical support
Third-party services are governed by their own policies, terms, and operating procedures.
Although we select service providers to support our operations, PHYSIOATHLETX is not responsible for third-party websites, content, systems, policies, interruptions, or practices outside our reasonable control.
External Links
This website may contain links to third-party websites or services.
External links are provided for convenience or informational purposes only. Their inclusion does not necessarily represent an endorsement, partnership, sponsorship, or approval.
We are not responsible for the availability, accuracy, security, content, privacy practices, or terms of external websites.
Customers should review the applicable policies of any third-party website before providing information or completing a transaction.
Payment Processing
Payments made through PHYSIOATHLETX are processed using secure third-party payment systems, including Shopify Payments and other payment methods displayed during checkout.
PHYSIOATHLETX does not directly store complete payment card details.
Payment approval may be subject to authorization, fraud screening, identity verification, transaction monitoring, and other security procedures performed by the applicable payment provider.
Orders may be delayed, declined, canceled, or refunded where payment authorization is unsuccessful or where potential fraud, unauthorized activity, or inconsistent information is identified.
Consumer Rights
Nothing in this Legal Notice is intended to remove, restrict, or replace any mandatory consumer right available under applicable law.
Customers located in the United States may have additional rights under federal or state consumer protection laws.
Where any provision of this Legal Notice conflicts with a mandatory legal right, the applicable legal requirement will take precedence.
Governing Law
This Legal Notice and the operation of this website are governed by the laws applicable in Hong Kong, where FUTUREWAVE SOLUTIONS LIMITED is registered, except where mandatory consumer protection laws require otherwise.
Any dispute will be handled in accordance with the applicable legal framework and any mandatory rights available to the customer.
Changes to This Legal Notice
We may update this Legal Notice periodically to reflect changes in:
Business operations
Website functionality
Legal or regulatory requirements
Payment and fulfillment providers
Store policies
Available products or services
The revised version will be published on this page with an updated Last Updated date.
Continued use of the website after changes are published constitutes acknowledgment of the revised Legal Notice, subject to applicable law.
Contact Information
For legal, compliance, business, or general inquiries, contact us using the information below:
Email: support@physioathletx.com
We aim to respond within 24–48 hours on business days.
